> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.flowmeets.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to set up email automations

Follow these steps to set up email automations:

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### Step 1: Open the service you want to automate

1. Go to **Team**.
2. Click **Settings**.
3. Open **Services**.
4. Click **Edit** on the service you want to update.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/f/0/5/5f054c58560df400/image_yq3gz5.png)

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### Step 2: Turn email automations on or off for the service

1. In the service settings, turn **Automations** on or off depending on what you want to do.
2. Click **Update** to save your changes.

If you turn automations off, Flowmeets will stop sending automated emails for that service.

#### User-level control

Even if automations are turned on for a service, each user can still choose to turn automations on or off for themselves.

This means the service setting controls whether automations are available for that service, while the user setting controls whether a specific user wants to use them.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/f/0/5/5f054c58560df400/image_1bl19bn.png)


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### Step 3: Set up your email automation flow

1. Open **Automations**.
2. Review the available email flows for different meeting statuses, such as accepted, tentative, not accepted, declined, or cancelled meetings.
3. Adjust the timing and content of the emails as needed.
4. Use these automations to remind attendees, reduce no-shows, and handle meeting changes more smoothly.

![](https://storage.crisp.chat/users/helpdesk/website/-/5/f/0/5/5f054c58560df400/image_qunuls.png)


Email automations help you keep attendees informed before the meeting and create a more reliable booking experience.